E-Sign Consent

This Electronic Signature and Electronic Communications Consent ("E-Sign Consent") describes your agreement to conduct business with The Problem Guide ("we," "us," or "our") electronically, and to receive disclosures, notices, and communications in electronic form. This consent is provided under the federal Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and applicable state laws.

1. Scope of Consent

By submitting your information on theproblemguide.com, you affirmatively consent to the following:

• Receiving all notices, disclosures, agreements, confirmations, and communications from us electronically, including by email and SMS text message
• The use of electronic records to document your consent, agreements, and opt-in choices
• Receiving pre-recorded voice messages and phone calls from us and our partner companies in our network
• The use of your electronic submission (clicking a button or submitting a form) as your legal signature and agreement to our terms

2. Communications You May Receive

Electronic communications may include:

• Welcome emails and the free report or resource you requested
• Follow-up email sequences related to your goals and interests
• SMS messages with updates, tips, and offers (reply STOP to opt out)
• Pre-recorded voice messages delivered to your phone
• Phone calls from us or partners in our network
• Notifications of changes to our policies or terms

Standard messaging and data rates from your carrier may apply to SMS communications.

3. How to Withdraw Consent

You have the right to withdraw your consent to electronic communications at any time. To do so:

• SMS opt-out: Reply STOP to any text message you receive from us
• Email opt-out: Click the unsubscribe link in any email, or email us at [email protected]
• All communications: Email [email protected] and request to be removed from all contact

Withdrawing consent will not affect the legal validity of any electronic records or agreements entered into before we receive your withdrawal request. We process opt-out requests promptly, generally within 10 business days. Some transactional communications required by law may continue even after opt-out.

4. Requesting Paper Copies

You have the right to request paper copies of any electronic communication or record we have provided to you. To request a paper copy, contact us at [email protected] with the subject line "Paper Copy Request." We reserve the right to charge a reasonable fee to cover the cost of printing and mailing paper records.

5. Hardware and Software Requirements

To receive and review electronic communications from us, you need the following minimum setup:

It is your responsibility to maintain adequate hardware and software to receive our electronic communications. If your ability to receive electronic communications changes, please notify us at [email protected].

6. Updating Your Contact Information

You are responsible for keeping your email address and phone number current with us. If your contact information changes, notify us promptly at [email protected] so we can update our records and continue delivering communications to you. We are not responsible for undelivered communications resulting from outdated contact information.

7. Record Retention

We retain electronic records of your consent, submissions, and agreements in accordance with our data retention practices and applicable legal requirements. These records may be used to demonstrate your consent in the event of a dispute. You should retain copies of any electronic communications or records that are important to you.

8. Federal Law

This E-Sign Consent is governed by the Electronic Signatures in Global and National Commerce Act (15 U.S.C. Section 7001 et seq.) and, where applicable, the Uniform Electronic Transactions Act (UETA) as adopted by individual states. Electronic records and signatures created under these laws are legally binding and enforceable to the same extent as paper documents and handwritten signatures.

9. Changes to This Consent

We may update this E-Sign Consent from time to time. When we do, we will post the revised version on this page with an updated effective date. If changes are material, we will notify you by email. Continued use of our site or services after changes are posted constitutes your acceptance of the updated consent.